The NEEDS Center supports adults with intellectual disabilities through residential and day programs grounded in ABA and positive behavioral approaches. By adding Oddity.ai to their existing cameras, NEEDS now receives real-time alerts when aggression or self-injurious behavior occurs, so staff can respond in the moment rather than discovering incidents days or weeks later. No new hardware was needed, and alert sensitivity is fine-tuned together to keep notifications manageable.
Manual review time
Incidents are reviewed and addressed the same day
Earlier interventions
Staff can be redirected while situations are still unfolding
Family confidence
Families receive faster, more transparent follow-up
NEEDS already had cameras, but they were only useful after the fact. Incidents could go unnoticed for hours or even weeks, leaving staff to search through footage manually. Unexplained injuries sometimes led to staff suspensions during lengthy investigations. In an already tight staffing environment, that meant overtime, burnout, and instability across programs. What NEEDS needed wasn't more video. It was awareness in real time.
Oddity now alerts designated staff the moment aggression or self-injurious behavior is detected, so coverage can be adjusted while situations are still unfolding. Within the first month, the system surfaced multiple real incidents that would otherwise have gone unnoticed. IT expanded video storage as footage quickly became central to day-to-day operations. Investigations that once took weeks can now be resolved the same day, and when injuries turn out to be caused by verified self-injurious behavior, unnecessary staff suspensions are avoided. Programs stay staffed. Families stay informed. And the system works quietly alongside existing infrastructure with no disruption.
Christine Draper
Chief Clinical Officer, NEEDS
